000025895 - Java client fails to retrieve key with no real error message

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000025895
Applies ToRKM Java client 1.5.x
IssueJava client fails to retrieve key but doesn't return any clear error message.
ResolutionIn the config file make sure kms.retries is set to a value > 0.
Set kms.debug=true in the config file.  This will output some useful debug information to stdout and may provide additional information about the problem.
Legacy Article IDa32871

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