000018860 - Error: ''unable to open sdserv.l'

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
Version 2Show Document
  • View in full screen mode

Article Content

Article Number000018860
Applies ToRSA ACE/Server 4.1 (no longer supported as of 2-1-2004)
UNIX (AIX, HP-UX, Solaris)
Sun Solaris 2.7
IssueError: ''unable to open sdserv.l"
Error: "unable to open sdserv.lic"
Errors appear in sdserv.lg and sdlog.lg but not in the Activity Report or on screen
sdserv.lic remains unchanged at a size of 0 bytes
The sdserv.lk file disappears when ACE/Server is shut down and is recreated on startup
CauseThis problem can occur when the ACE/Server file ownership is configured for a user other than root, but when the services are started by root. Root may have enough file permissions to start brokers and authentication engine.
ResolutionIn all cases, ACE/Server processes should always be started by the root user, regardless of file ownerhip.
Legacy Article IDa3878