000025972 - Error: 'Error at java.lang.illegalstateexception - session is invalid'; unable to connect to RSA ACE/Server Quick Admin

Document created by RSA Customer Support Employee on Jun 16, 2016•Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000025972
Applies ToRSA ACE/Server 5.2.1 Quick Admin running only on Microsoft Windows
Microsoft Windows 2000
Microsoft Windows Server 2003 SP1
IssueError: "Error at java.lang.illegalstateexception - session is invalid"; unable to connect to RSA ACE/Server Quick Admin
After a failed connection from the RSA ACE/Server Quick Admin web server, no users can connect
CauseA defect was found in the way ports were released in the Microsoft Windows version of RSA ACE/Server Quick Admin. This issue does not affect UNIX installations.
ResolutionThis issue has been resolved in a hot fix for RSA ACE/Server 5.2.1. Contact RSA Security Customer Support to request hot fix ID24380.
Legacy Article IDa30624

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