000020812 - Error: ' **temp-user buffer already exists with User No 0 (132)'

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000020812
Applies ToAll Microsoft Windows Platforms
UNIX (AIX, HP-UX, Solaris)

RSA ACE/Server 5.0.2 (no longer supported as of 8-15-2004)
Issue

Error: "**temp-user buffer already exists with User No 0 (132)" when adding user

CauseDatabase was restored from replica server using sddump and sdload; database was old and was not compressed in the past
ResolutionDatabase compression will fix this problem - follow the steps below:

A. On Windows:

1) Control Panel --> Stop the ACE/Server. Make sure that broker services are stopped.

2) Start --> Programs --> ACE/Server --> Database Tools --> Compress --> Check the box "Compress Server Database"

B. On UNIX:

1) cd ace/prog

2) ./aceserver stop

3) ./sdconnect shutdown

4) ./sdcompress -s

C. If you have a Replica server, delete replica_package from ace/data directory

D. Create a new replica package:

On Windows:  Create a new replica package using replication management

On UNIX:  ./sdsetup -package

E. Start the Primary Server. Start the administration and log monitor.

F. Start Replica server.

To test this, add a user using the database administration; the above error should not appear again.

Legacy Article IDa18997

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