Article Content
Article Number | 000021144 |
Applies To | RSA ACE/Agent 5.0 New Pin Mode Next Tokencode Mode F5 Networks BIG-IP Load Balancer |
Issue | Error: "103: Invalid Browser State. Either your browser does not support HTTP Cookies or you took too long to respond to the next tokencode request" when using RSA ACE/Agents in New PIN Mode F5 BigIP Persistence setting is turned off |
Cause | Load balancer was not maintaining state during the multi-transaction |
Resolution | To correct this issue, set the load balancer's Persistence setting to "on" to maintain state. |
Legacy Article ID | a21162 |