000021144 - Error: '103: Invalid Browser State. Either your browser does not support HTTP Cookies or you took too long to respond to the next tokencode request' when using RSA ACE/Agents in New PIN Mode

Document created by RSA Customer Support

on Jun 16, 2016•Last modified by RSA Customer Support

on Apr 21, 2017

Version 2Show Document

Article Number	000021144
Applies To	RSA ACE/Agent 5.0 New Pin Mode Next Tokencode Mode F5 Networks BIG-IP Load Balancer
Issue	Error: "103: Invalid Browser State. Either your browser does not support HTTP Cookies or you took too long to respond to the next tokencode request" when using RSA ACE/Agents in New PIN Mode F5 BigIP Persistence setting is turned off
Cause	Load balancer was not maintaining state during the multi-transaction
Resolution	To correct this issue, set the load balancer's Persistence setting to "on" to maintain state.
Legacy Article ID	a21162

Attachments