|Applies To||Keon Certificate Authority 6.5.1|
Microsoft Windows 2000 Professional SP4
Microsoft Windows Smart Card Logon
|Issue||Logging into Windows XP with Smart Card gives an error that the user's credentials could not be verified in RSA Keon Certificate Authority 6.5.1|
Smart Card Login is working on a Windows 2000 client but not a Windows XP client. Error appears stating that the user credentials could not be verified.
|Cause||Freshest CRL certificate extension was pointing to the Full CRL URL which made it invalid|
|Resolution||There are 2 options to correct this issue:|
1. Update the Freshest CRL certificate extension with the proper link
2. Remove this extension from the certificate via the KCA certificate profile
For other solutions, view the solution titled Smart Card Logon certificate not accepted.
|Legacy Article ID||a22410|