|Applies To||RSA ACE/Server 5.1 (no longer supported as of 7-14-2006)|
RSA ACE/Server Quick Admin
UNIX (AIX, HP-UX, Solaris)
|Issue||Error: "Problem processing request: message is 'Failed to connect to the ACE/Server snoopy56 with port = 5570. Wrong ACE/Server port number or ACE Web Admin service is down. Error code: 109'" when logging in to RSA ACE/Server Quick Admin|
|Resolution||To correct this issue, follow these steps:|
On the machine running RSA ACE/Server, navigate to Start Menu --> Programs --> Administrative Tools --> Services and start RSA ACE/Server Quick Admin Daemon
- Go to the ace/prog directory
- Run "aceserver stop; sdconnect stop"
- Run "sdconnect start; aceserver start"
|Legacy Article ID||a17604|