000021601 - Error while adding group in RSA ClearTrust 5.5.2 Entitlement Manager with ADAM as Directory Store

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000021601
Applies ToMicrosoft Active Directory Application Mode (ADAM)
RSA ClearTrust 5.5.2
IssueError while adding group in RSA ClearTrust 5.5.2 Entitlement Manager with ADAM as Directory Store
Error: "Error 00000057: LdapErr: DSID-0C090AB7, comment: Error in attribute conversion operation, data 0, vece [No such attribute] received on trying to add a group via Entitlements Manager"
CauseWhen using ADAM as the datastore for RSA ClearTrust, the parameter cleartrust.data.ldap.user.windows_group must be set to false, and the parameters cleartrust.data.ldap.group.windows_group and cleartrust.data.ldap.group.grouptype must be commented out. If any of these are set incorrectly, the error above will be returned on trying to create a new group.
ResolutionTo correct this issue, verify that the settings mentioned above are correct. The parameter cleartrust.data.ldap.group.windows_group may appear multiple times in the default ldap.conf file, so searching through all instances of windows_group may be necessary to verify that all are set correctly.
Legacy Article IDa23989

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