|Applies To||RSA ACE/Server|
Oracle Corporation Oracle Advanced Security Option
|Issue||Error: "Access Denied, Syntax Error" when authenticating with Oracle SQL RADIUS client using Advanced Security Option and shared secrets over 16 characters|
Error: "Access Denied, Syntax Error"
Shared secret / encryption key is longer than 16 characters as documented in the Partner Advanced Security Option Implementation Guide
|Cause||The Oracle application is actually truncating, without error, the shared secret and sending only the first 16 characters|
|Resolution||To correct this issue, shorten the shared secret and encryption key to 16 or less characters.|
|Legacy Article ID||a22566|