on Jun 16, 2016Article Content
| Article Number | 000020934 |
| Applies To | RSA SecurID Web Express 1.2 Microsoft Windows 2000 Advanced Server More likely to happen with multi- or hyper-threaded processors |
| Issue | Error: "Could Not Connect to JRun Server" after starting RSA SecurID Web Express No relevant messages logged to JRun or Web Express logs JRun not listening on port 8100 |
| Cause | An issue was found in aceclnt.dll that results in a slow authentication response. This response delay causes Web Express to time out. |
| Resolution | This issue has been corrected by a hot fix. Contact RSA Security Customer Support and request the fix for issue tst00038412. |
| Legacy Article ID | a19552 |