000021619 - Error: 'DataStoreException' in log when starting RSA ClearTrust Entitlements Server

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000021619
Applies ToRSA ClearTrust 5.5.2
Microsoft Windows Server 2003
IssueError: "DataStoreException" in log when starting RSA ClearTrust Entitlements Server
When starting up RSA ClearTrust Entitlements Server, the server does not start up completely, and log file shows the following:

sirrus.da.exception.DataStoreException: 00000000: LdapErr: DSID-0C0905FF, commen
t: In order to perform this operation a successful bind must be completed on the
 connection., data 0, vece  [Operations error]
        at sirrus.da.ldap.util.AbstractLDAPCommand.handleUnknownLDAPException(Ab
stractLDAPCommand.java:268)
        at sirrus.da.ldap.util.LDAPSearchCommand.handleUnknownLDAPException(LDAP
SearchCommand.java:319)
        at sirrus.da.ldap.util.LDAPSingleEntrySearchCommand.handleUnknownLDAPExc
eption(LDAPSingleEntrySearchCommand.java:102)
        at sirrus.da.ldap.util.AbstractLDAPCommand.singleExecute(AbstractLDAPCom
mand.java:199)
        at sirrus.da.ldap.util.AbstractLDAPCommand.execute(AbstractLDAPCommand.j
ava:86)
        at sirrus.da.ldap.util.LDAPSearchResults.hasNext(LDAPSearchResults.java:
139)
        at sirrus.da.ldap.util.LDAPConnection.getSingleEntry(LDAPConnection.java
:436)
        at sirrus.da.ldap.admin.factory.util.LDAPReservedSequenceFactory.getEntr
y(LDAPReservedSequenceFactory.java:189)
        at sirrus.da.ldap.admin.factory.util.LDAPReservedSequenceFactory.getSequ
ence(LDAPReservedSequenceFactory.java:218)
        at sirrus.da.ldap.admin.factory.LDAPFactory.createSequences(LDAPFactory.
java:342)
        at sirrus.da.ldap.admin.factory.LDAPFactory.<init>(LDAPFactory.java:132)

        at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

        at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstruct
orAccessorImpl.java:39)
        at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingC
onstructorAccessorImpl.java:27)
        at java.lang.reflect.Constructor.newInstance(Constructor.java:274)
        at sirrus.da.admin.AdminDA.<init>(AdminDA.java:105)
        at sirrus.da.admin.AdminDA.initialize(AdminDA.java:151)
        at sirrus.api.server.AdministrativeAPIServer.initializeDatastore(Adminis
trativeAPIServer.java:277)
        at sirrus.api.server.AdministrativeAPIServer.main(AdministrativeAPIServe
r.java:140)

The authorization server and dispatcher startup as expected.
CauseThe datastore configuration file referenced within the eserver.conf file with the cleartrust.data.source.configuration parameter is referenced incorrectly, and does not match that pointed to by the aserver.conf file with the cleartrust.data.source.configuration parameter
ResolutionTo correct this issue, ensure that both the aserver.conf and eserver.conf reference the same and correct configuration file for their cleartrust.data.source.configuration parameters.
Legacy Article IDa24019

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