000022299 - Error: 'Cannot process SAML Attribute' in web browser when using RSA Federated Identity Manager (FIM)

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000022299
Applies ToRSA Federated Identity Manager (FIM) 2.5
Microsoft Windows 2000 SP4
RSA ClearTrust 5.0.1
RSA ClearTrust 5.5
IssueError: "Cannot process SAML Attribute" in web browser when using RSA Federated Identity Manager (FIM)
The following error appears in web browser:

Error 500 - Internal Server Error

The server encountered the following unexpected condition: Error in RSA Federated Identity Manager: Error encountered in Relying Party servlet: com.rsa.csf.common.exceptionbase.CsfApplicationException: Error in Relying Party while processing Asserting Party response: nested exception is: com.rsa.csf.common.exceptionbase.CsfApplicationException: Cannot process SAML Attribute. ; nested exception is: com.rsa.csf.techservice.saml.plugins.AttributePluginException: does not support multivalued attributes: samlattr2
CauseThis error appears when an attempt is made to pass a multi-valued attribute from an AP system using RSA ClearTrust 5.5 to an RP system using RSA ClearTrust 5.0.1. Multi-valued properties do not exist in RSA ClearTrust 5.0.1.
ResolutionTo correct this issue, upgrade the RP system to use RSA ClearTrust 5.5.
Legacy Article IDa27868