000022098 - Error: 'Error 404 - Page Not Found' after creating Microsoft Exchange Virtual Server through Exchange Administration and enabling SecurID protection when RSA Authentication Agent 5.3 for Web for Microsoft IIS enabled

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000022098
Applies ToRSA Authentication Agent 5.3 for Web for Microsoft IIS
Microsoft Exchange Server 2000
IssueError: "Error 404 - Page Not Found" after creating Microsoft Exchange Virtual Server through Exchange Administration and enabling SecurID protection when RSA Authentication Agent 5.3 for Web for Microsoft IIS enabled
CauseThis is caused by WebID virtual directory inheriting some different settings that the Default Web Site does not have
ResolutionThis problem has been corrected in a hot fix for RSA Authentication Agent 5.3 for Web for Microsoft IIS. Contact RSA Security Customer Support and request the hot fix ID15677. This fix creates the WebID folder with the proper permission, and does not create Exchange-specific .DLL's.
Legacy Article IDa26844

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