000022597 - Error: 'Dispatch[/EntitiesSummary] to method nvPreView returned an exception' when browsing to the FIM config GUI at /fimconfig

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000022597
Applies ToRSA Federated Identity Manager (FIM) 3.1.1
RSA Federated Identity Manager (FIM) 3.0
BEA WebLogic 8.1.5
IssueError: "Dispatch[/EntitiesSummary] to method nvPreView returned an exception"
CauseBEA WebLogic FIM domain was unable to locate the "rsa-fim30-config" folder and it contents
ResolutionWhen extracting the RSA Federated Identity Manager (FIM) 3.0 installer files, ensure that the "rsa-fim30-config" folder and its contents reside within the <BEA_HOME>/<FIM_domain_directory>.
To install using the install.cmd file, make sure that INSTALL_DIR points to the WebLogic domain where FIM is being installed (i.e. C:\bea\user_projects\domains\mydomain).
Legacy Article IDa29413