|Applies To||RSA Product Set: SecurID|
RSA Product/Service Type: RSA Smart Card Middleware/RSA Authentication Client (RAC)
RSA Version/Condition: 3.0.1, 3.5
|Cause||This is a known issue with Pointsec. See the RSA SecurID SID800 Token thread on the Check Point community.|
|Resolution||Check Point has acknowledged that their CertCreator tool is not yet compatible with RSA Smart Card Middleware 3.0.1. Please contact Check Point to know when this will be supported.|
The "Please insert your smart card" window when running certutil -scinfo is functioning as designed and is in fact a Microsoft issue. You will get this window if the smart card (or SID800 token) connected is empty.
You can follow the solution on how to generate a self-signed certificate on the SID800 instead of using the PointSec CertCreator tool.
|Legacy Article ID||a46586|