000019708 - Error: 'Fatal Application Error. Invocation of this Java Application has caused an InvocationTargetException. This application will now exit.'  installer fails while installing RSA ClearTrust Agent 3.5 for BEA WebLogic 7.0 on Windows 2003

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000019708
Applies ToRSA ClearTrust Agent 3.5 for BEA WebLogic 7.0
Microsoft Windows Server 2003
IssueError: "Fatal Application Error. Invocation of this Java Application has caused an InvocationTargetException. This application will now exit.", installer fails while installing RSA ClearTrust Agent 3.5 for BEA WebLogic 7.0 on Windows 2003
java.lang.StringIndexOutOfBoundsException: String index out of range: -107
 at java.lang.String.substring(Unknown Source)
 at java.lang.String.substring(Unknown Source)
 at ZeroGl0.a(DashoA8113)
 at com.zerog.ia.installer.util.magicfolders.JavaHomeMF.a(DashoA8113)
 at com.zerog.ia.installer.util.magicfolders.JavaHomeMF.b(DashoA8113)
 at com.zerog.ia.installer.util.magicfolders.MagicFolder.initializeAllMagicFolderPaths(DashoA8113)
 at com.zerog.ia.installer.Main.c(DashoA8113)
 at com.zerog.ia.installer.Main.d(DashoA8113)
 at com.zerog.ia.installer.Main.a(DashoA8113)
 at com.zerog.ia.installer.Main.main(DashoA8113)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
 at java.lang.reflect.Method.invoke(Unknown Source)
 at com.zerog.lax.LAX.launch(DashoA8113)
 at com.zerog.lax.LAX.main(DashoA8113)
ResolutionTo correct this issue, follow these steps:

1. Right click the file titled "WL8agent.exe"

2. Choose "Properties"

3. Under the "Compatibility" tab, check the box "Run this program in compatibility mode for:"

4. Choose "Windows 2000" from the drop-down menu
Legacy Article IDa22074

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