000013942 - Secondary RVM not available when Primary down

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000013942
Applies ToRSA Validation Manager 3.1
Microsoft Windows Server 2003 SP2
IssueSecondary not available when Primary down

Shutting down the primary RVM makes the secondary RVM node unavailable. On the secondary machine, an Apache process consumes 100% of the cpu and the RVM server becomes non-responsive. Occasionally the message " [Thu Jun 04 13:12:02 2009] BDB Error: (null)" gets logged hundreds of times per second to ValidationServer\logs\vm_stat_log file and other times, no message is logged.

ResolutionContact RSA Customer support and request RVM 3.1 build 156 or higher hot fix.
Legacy Article IDa46433