000018141 - Error: 'Received error response 129 from keyserver during new key request. Error parsing keyserver reply' in RSA ClearTrust Agent 4.6 for Microsoft Internet Information Services (IIS) log file

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000018141
Applies To
RSA ClearTrust Agent 4.6 for Microsoft Internet Information Services (IIS)

Microsoft Windows 2000
Microsoft Internet Information Server (IIS) 5.0
IssueError: "Received error response 129 from keyserver during new key request. Error parsing keyserver reply" in RSA ClearTrust Agent 4.6 for Microsoft Internet Information Services (IIS) log file
From DBWin32, the following errors show up (and similar errors in KeyServer log file):

 Single Sign On has successfully initialized
 Received error response 129 from keyserver during new key request.
 Error parsing keyserver reply
 AS_POOL #0 {
       Fri Mar 15 17:38:00 2002
       _NO_AS_CLASS_:
            server 0 (alive): xxx.xxx.xxx.xxx:5617
            server 1 (alive): xxx.xxx.xxx.xxx:5615
 }
CauseThere is a mismatch in the values between the keyclient.sec contents and the cleartrust.agent.key_client_name configuration setting in IIS's webagent.conf file
ResolutionThe cleartrust.agent.key_client_name parameter in the webagent.conf file is case-sensitive. Ensure that this value is identical to the value stored within the keyclient.sec file.
WorkaroundAdded a new key secret to the keyclient.sec file
Legacy Article IDa29400

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