000021399 - Error: 'ERROR: ORA-01034: ORACLE not available ORA-27101: shared memory realm does not exist' appears when trying to connect from RSA ClearTrust 5.5 Authentication Server or Entitlement Server process

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000021399
Applies ToRSA ClearTrust 5.5
IssueError: "ERROR: ORA-01034: ORACLE not available ORA-27101: shared memory realm does not exist" appears when trying to connect from RSA ClearTrust 5.5 Authentication Server or Entitlement Server process
Cause
Some Oracle installations may be set up to authenticate a user against the an NT domain
ResolutionTo disable NT authentication, edit %ORA_HOME%\network\ADMIN\sqlnet.ora file and change SQLNET.AUTHENTICATION_SERVICES=(NTS)  to SQLNET.AUTHENTICATION_SERVICES=(NONE).
Legacy Article IDa22806

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