000021898 - Error: 'Failed to read job record' in RSA Authentication Manager 6.0; LDAP List synchronization fails

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000021898
Applies ToRSA Authentication Manager 6.0
LDAP Synchronization
LDAP Sync Job
Microsoft Windows Server 2003
IssueError: "Failed to read job record" in RSA Authentication Manager 6.0; LDAP List synchronization fails
The directory ace/data/ldapjobs/(jobnumber) was missing
ResolutionTo correct this issue, back up the ACE/Server database as a precaution, then delete and re-add the problem ldapsync job.
Legacy Article IDa25651

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