000022194 - Error: 'Page not found - the requested URL /index.html was not found on this server' when RSA ClearTrust user doesn't have entitlements to resource

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000022194
Applies ToRSA ClearTrust Agent 3.5 for Access Control Module (ACM)
RSA ClearTrust Web Agent Extension (WAX) API
IssueError: "Page not found - the requested URL /index.html was not found on this server" when RSA ClearTrust user doesn't have entitlements to resource
CauseIn RSA ClearTrust Agents prior to version 4.0, when a user does not have an entitlement to a resource, they will by design receive a page not found error message in the web browser. RSA ClearTrust Agents 4.x and later allow you to configure an access denied page in the webagent.conf file.
ResolutionTo correct this issue, upgrade to an RSA ClearTrust Agent higher than version 4.0, or write your own custom WAX.
Legacy Article IDa27228

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