000022863 - Error: 'InvokeExternlCommand: Error executing the following command' while upgrading Keon Certificate Authority 6.0.2 to version 6.5.1

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000022863
Applies ToKeon Certificate Authority 6.0.2
Keon Certificate Authority 6.5.1
Sun Solaris 2.8
IssueError: "InvokeExternlCommand: Error executing the following command" while upgrading Keon Certificate Authority 6.0.2 to version 6.5.1
*** InvokeExternlCommand: Error executing the following command

["./xudad" -setup -d2 -f iXudad.log -k 22517 ../conf/iXudad.conf] [Xrc code: 17]
CauseWhile upgrading Keon Certificate Authority 6.0.2 to version 6.5.1, the error "InvokeExternlCommand: Error executing the following command" appears and the upgrade halts and fails.  This problem is caused where the system certificates for the Keon Certificate Authority 6.0.2 system expired.
ResolutionBefore starting an upgrade, ensure the system is fully operational and, as with this example, all system and administration certificates are valid.
WorkaroundUpgrading from Keon Certificate Authority 6.0.2 to 6.5.1
Legacy Article IDa31062

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