000022720 - Error: 'Error sending new key request to Server' in RSA ClearTrust Agent debug log when sending new key request to RSA ClearTrust Server

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000022720
Applies ToRSA ClearTrust Agent 4.0
iPlanet 4.1 Web Server
RSA ClearTrust 5.0.1
Sun Solaris 2.8
IssueError: "Error sending new key request to Server" in RSA ClearTrust Agent debug log when sending new key request to RSA ClearTrust Server
CauseWithin the webagent.conf file, the key_client_name and/or key_client_secret configuration parameter values were not valid as compared to the associated keyclient.sec and keyserver.sec files
ResolutionTo correct this issue, update the webagent.conf file such that the key_client_name and/or key_client_secret configuration parameter values match the values in your keyclient.sec/keyserver.sec file.
Legacy Article IDa29994

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