000022747 - Error: 'Problem processing request: message is 'Authentication Failure: 0 Access Denied.'' in RSA ACE/Server Quick Admin; unable to authenticate after installation

Document created by RSA Customer Support Employee on Jun 16, 2016•Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000022747
Applies ToRSA ACE/Server
RSA ACE/Server Quick Admin
IssueError: "Problem processing request: message is "Authentication Failure: 0 Access Denied."" in RSA ACE/Server Quick Admin; unable to authenticate after installation
ResolutionTo correct this issue, confirm that the version of Quick Admin is the same as the version of ACE/Server.
Legacy Article IDa24588

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