000020707 - Error: 'SecurID authentication failure' in RSA ClearTrust aserver.log file

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000020707
Applies ToRSA ClearTrust 5.0.1 Authorization Server (AServer)
Sun Solaris
IssueError: "SecurID authentication failure" in RSA ClearTrust aserver.log file
CauseRSA ClearTrust 5.0.1 implements SecurID authentication from the ClearTrust Auth server. This functionality is no longer accomplished in the RSA ClearTrust web agents.
ResolutionTo correct this issue, install the ACE/Agent on the same machine as your ClearTrust Auth server (as per the documentation in the AgentInstallConfigGuide.pdg page 80).
WorkaroundUpgrading to RSA ClearTrust 5.0.1 from RSA ClearTrust 4.6.1
Legacy Article IDa18378

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