000024546 - Error: 'Relying Party servlet: java.lang.NullPointerException' in RSA Federated Identity Manager (FIM)

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000024546
Applies ToRSA Federated Identity Manager (FIM) 2.5
Microsoft Windows 2000 SP4
IssueError: "Relying Party servlet: java.lang.NullPointerException" in RSA Federated Identity Manager (FIM)
RSA Federated Identity Manager (FIM) 2.5 event.log file shows:

The server encountered the following unexpected condition: Error in RSA Federated Identity Manager: Error encountered in Relying Party servlet: java.lang.NullPointerException stack trace of outer exception: org.apache.axis.message.SOAPFaultBuilder.createFault()V(SOAPFaultBuilder.java:260) org.apache.axis.message.SOAPFaultBuilder.endElement(Ljava.lang.String;Ljava.lang.String;Lorg.apache.axis.encoding.DeserializationContext;)V(SOAPFaultBuilder.java:169)
CauseThis message occurs when:

? You change the Soap Connection Type for the trusted AP from HTTP Basic Authentication using Mutual SSL to SSL Server Authentication (or vice versa)

? You did not set the correct configuration file for the RP identification method being used (either change the Web.xml file to NONE.Web.XML, or vice versa)
ResolutionTo correct this issue, ensure you follow the steps in the RSA Federated Identity Manager (FIM) 2.5 Planning and Installation Guide, page 86 in the section titled "Task 3: Configure BEA WebLogic Application Authentication (AP)".
Legacy Article IDa27852