on Jun 16, 2016Article Content
| Article Number | 000021445 |
| Applies To | Sun Solaris 2.8 patch 110380-40 Sun Solaris 2.8 patch 110934-20 Apache 2.0.49 RSA ClearTrust Agent 4.6 for Apache RSA ClearTrust Agent 4.6 for Sun Java System Web Server 6.1 |
| Issue | Error: "request script did not complete successfully" when installing RSA ClearTrust Agent 4.6 for Apache or SunOneJWS /var/tmp/dstreAAAh0aGad/RSActap20/install/request: /var/ct_apache2/.ct_vars_apache2: cannot create pkgadd: ERROR: request script did not complete successfully |
| Cause | An error existed in Solaris 8 that ran pkgadd 'request' scripts as 'root', when in fact they should be run as 'nobody'. However, it is mandated that the user should be 'root' to install the package. Patch 110934-20 corrects this. NOTE: This patch was released after RSA ClearTrust Agent was released, and thus could not be resolved by RSA Security in the shipped product. |
| Resolution | A later patch release of the agent will incorporate the required changes. However, the following modification to the agent install.sh script resolves the problem: Edit 'install.sh' and locate the following block of script: # Origin of instvars temporary file. [ ! -d /var/ct_apache2/ ] && mkdir -p /var/ct_apache2/ [ ! -d /var/ct_sjsw/ ] && mkdir -p /var/ct_sjsw/ echo "INSTDIR=\"\"" > /var/ct_sjsw/.ct_vars_sjsw echo "INSTDIR=\"\"" > /var/ct_apache2/.ct_vars_apache2 Now, after these lines insert the following: ### start of modification SYSNAME=`uname` case $SYSNAME in 'SunOS' ) chown nobody /var/ct_sjsw/.ct_vars_sjsw chown nobody /var/ct_apache2/.ct_vars_apache2 ;; esac ### end of modification NOTE: Be careful with the ` (apostrophe) character - this character is normally found at the top left area of a keyboard. |
| Workaround | Installed RSA ClearTrust Agent |
| Legacy Article ID | a22921 |