000022631 - Error: 'Session has been started as user: Unable to get key' in Application log

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000022631
IssueError: "Session has been started as user: Unable to get key" in Application log
RSA Authentication Manager 6.x
Administration daemon does not start. Offline Auth data daemon does not start.
CauseThe server.key file has been deleted from\RSA Authentication Manager\data directory.
ResolutionCopy the server.key file from the license diskette to RSA Authentication Manager\data directory. Restart all RSA services.
Legacy Article IDa32454

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