000014678 - Error: 'The Silent Install Options cannot be found.' during update patch

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000014678
Applies ToAuthentication Agent 6.1.3 for Windows Patch
IssueUpdate.exe /s /v/qn

Error: "The Silent Install Options cannot be found. Be sure the Create Package Utility has been run before performing a Silent Installation, or be sure to run the Silent Installation from the Silent Install Package" directory."


The Silent Install Options cannot be found.
Causethere is a problem in the original release of the patch
Resolution

Download a newer version of the patch.  As of 8/2009 the newest version is at:

ftp://ftp.rsasecurity.com/support/hotfixes/authmgr/agents/windows/6.1.3/RSA_AuthAgent613_patch_195.zipftp://ftp.rsasecurity.com/support/hotfixes/authmgr/agents/windows/6.1.3/RSA_AuthAgent613_patch_195.zip  

Legacy Article IDa47346

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