000025592 - Error: 'RuntimeRemoteException' when RSA ClearTrust Entitlements Manager is invoked after installing on a Windows 2000 Advanced Server

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000025592
Applies ToRSA ClearTrust 4.6.1.1
RSA ClearTrust Entitlements Manager (Admin GUI)
Microsoft Windows 2000 Advanced Server
IssueError: "RuntimeRemoteException" when RSA ClearTrust Entitlements Manager is invoked after installing on a Windows 2000 Advanced Server
When the Entitlements Manager is invoked after installing on a Windows 2000 Advanced Server, it displays a 'RuntimeRemoteException' error (see below):

Details: RuntimeRemoteException(java.netSocketException:Error creating socket:java.net.ConnectException:Connection refused:no further information)

Stack Trace: RuntimeRemoteException(java.netSocketException:Error creating
   socket:java.net.ConnectException:Connection refused:no further information)
  at com.objectspace.voyager.CompoundNamespace.lookup(CompoundNamespace.java:82)
  at java.lang.reflect.Method.invoke(Native Method)
  at com.objectspace.voyager.Namespace.invokeNonStatic(Namespace.java:362)
  at com.objectspace.voyager.Namespace.lookup(Namespace.java:113)
  at sirrus.entitlements.manager.EntitlementsManager2_0_C.findEntitlementsServerProvider
      (EntitlementsManager2_0_C.java, Compiled Code)
  at sirrus.entitlements.manager.EntitlementsManager2_0_C.init(Entitlements
      Manager2_0_C.java, Compiled Code)
  at sirrus.entitlements.manager.EntitlementsManager2_0_C.main(Entitlements
      Manager2_0_C.java, Compiled Code)
  at java.lang.reflect.Method.invoke(Native Method)
  at com.zerog.lax.LAX.launch([DashoPro-V1.2-120198])
  at com.zerog.lax.LAX.main([DashoPro-V1.2-120198])
ResolutionMake sure that the Entitlements Server is up and the parameter "securecontrol.gui.server_host" is pointing to the right IP address or hostname.
Lastly, restart Windows 2000 Advanced Server.
Legacy Article IDa9588

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