000017553 - Error: An error occurred in the claim provider configured for this Site Collection - RSA SecurID

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000017553
Applies ToMicrosoft SharePoint 2010
Microsoft Windows 2008 R2 Server
 RSA SecurID
RSA Authentication Manager
Issue

Error: An error occurred in the claim provider configured for this Site Collection


User can login to original site, but cannot login to the cloned site that was modified to CBA ( Claims Based Authentication )
CauseThis error is caused by the current URL in the browser not being configured in the "alternate access mapping" for the given site.
ResolutionLogin to the Central Administration for SharePoint

Click on "Application Management" in the left pane.
Click on "Alternate Access Mappings" in the middle frame underneath the "Web Applications" heading.
Change the "Alternate Access Mapping Collection" to specifically select the site you are working with.
Edit the Public or Internal URL to include the URL that was in the browser when you were accessing the site.
Legacy Article IDa65599

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