000014159 - RSA Key Manager cluster cannot be removed after upgrade from 1.5.1 to 1.6.1

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000014159
Applies ToRSA Key Manager Appliance 1.5.1
RSA Key Manager Appliance 1.6.1
IssueRemoving RSA Key Manager cluster group after upgrading from 1.5.1 to 1.6.1
Failure when attempting to remove RSA Key Manager cluster group
Running the RSA Key Manager remove_group.sh script accomplishes nothing
CauseThis is a known issue in the upgrade and migration process for RSA Key Manager 1.6.1
ResolutionOn the primary cluster node, open a SSH window and connect to the RSA Key Manager Appliance.

To fix this issue on an upgrade RSA Key Manager appliance, run the following commands from your SSH session :

1. Navigate to /opt/rsa/cluster/ directory.

2. Open the file message_type.info file for editing.

3. Add the following line to the bottom of this file :


4. Save the file.

5. Navigate to /opt/rsa/setup/sh directory.

6. Run the following command :

./remove_group.sh <cluster name>

(where "<cluster name>" is the name of the cluster group you are trying to remove)

7. Connect to RSA Key Manager Appliance Administration GUI.

8. Check the Operations --> Cluster listing.

9. The entry should now be successfully removed.
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