000025216 - The ACE/Server machine has a Dr. Watson Error: CPQMHost.dll

Document created by RSA Customer Support Employee on Jun 16, 2016•Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000025216
Applies ToRSA ACE/Server 4.1 (no longer supported as of 2-1-2004)
Compaq Server
Compaq Insight Manager
Microsoft Windows NT 4.0 SP6
IssueThe ACE/Server machine has a Dr. Watson Error: CPQMHost.dll
The only things installed on the machine are NT and ACE/Server and Compaq Insight Manager.
On booting or starting up the ACE/Server a Dr Watson box appears with the error: "application error for cpqmhost.dll (exception access violation error). "
CauseThis is a problem with some versions of Compaq Insight Manager. It is highly advisable to contact Compaq technical support regarding this issue.
ResolutionDisable or uninstall the Insight Manager.
Legacy Article IDa6337

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