|Applies To||RSA ClearTrust 5.5.2|
iPlanet 5.1 Directory Server
|Issue||Error: "This administrator has no roles assigned" in Web browser when user tries to authenticate into RSA ClearTrust 5.5.2 Entitlement Manager|
sequence_number=5,2004-08-19 14:32:44:484 EDT,conn=2,op=1,messageID=-1,ip=127.0.0.1,uname=<anonymous>,msg=Unknown event,result=5,etime=0ms,exception=sirrus.util.strategy.StrategicException: No strategy for target: null : No strategy for target: null
|Cause||The admin account created during the install of RSA ClearTrust servers which links to the directory has been corrupted or there was an installation error within the iPlanet directory server|
The 60rsa-cleartrust.ldif contains the name of the ClearTrust administrator as entered during the installer phase. A problem can occur if the 60rsa-cleartrust.ldif or the install-iplanet.ldif was not completed correctly.
|Resolution||To correct this issue, complete a reinstallation of the iPlanet directory server and reintegrate with the RSA ClearTrust servers by copying the 60rsa-cleartrust.ldif and the importing of install-iplanet.ldif file as instructed within the RSA ClearTrust 5.5 Installation and Configuration Guide.|
|Legacy Article ID||a22708|