|Applies To||RSA Federated Identity Manager (FIM) 2.0|
RSA Federated Identity Manager (FIM) 2.5
|Issue||Error: "Unable to contact RuntimeAPI" in RSA Federated Identity Manager (FIM)|
|Resolution||To correct this issue, ensure your RSA ClearTrust settings in the samlconfig management console are correct. These are defined under the "Configure System --> ClearTrust Connections" drop-down menu. The hostname/IP address specified should match the address configured for the AServers multi_home_address parameter. RSA Federated Identity Manager (FIM) should then be restarted once any changes are made to the ClearTrust connections.|
Also, ensure that any FIM custom plugins that use the RuntimeAPI are also referencing the correct address for the Dispatcher/AServer. Once these changes have been made, the plugins should be recompiled, and "reloaded" into FIM.
|Workaround||cleartrust.aserver.multi_home_address= parameter was recently defined on RSA ClearTrust Authorization Server|
|Legacy Article ID||a24386|