000014255 - Sharepoint 2007 interoperabilty with the 5.3 web agent

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000014255
Applies ToAuthentication Manager 7.1
SharePoint 2007
2003 Server SP1
IssueSharePoint functionality with 5.3 Web Agent
SharePoint is not seeing any request when activating resource links from the SharePoint portal
CauseSharePoint requires that it uses the SharePoint application pool to make the SharePoint portal active.
ResolutionMake sure that the SharePoint site is totally anonymous before the RSA product is installed. Once we are installed we can enable our agent and select the default application pool of SharePoint. You will see an Error at this time, just click OK.
Legacy Article IDa44394