000024714 - Error: 'Unable to process presented replica package. Replica information is corrupted.'

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000024714
Applies ToRSA ACE/Server 5.2
Microsoft Windows 2000 Server SP4
IssueError: "Unable to process presented replica package. Replica information is corrupted."
Replica server installation fails with the above error. Primary was upgraded from RSA ACE/Server version 5.0 to 5.2.
In the Replica Management screen, the "Service Name" for the Primary or Replica is blank
New Replica package was generated from Primary server and copied over to the Replica
From the "New Input Files" screen, after browsing to the location of "\replica_package\license" folder and selecting "Next", the system displays error "Unable to process presented replica package. Replica information is corrupted."
ResolutionBefore Generating the Replica package, ensure the "Service Name" and "Service Port Number" fields for the Primary and Replica have an entry in the Replica Management screen:

Replica 0: Service Name: securidprop_00, Service Port number: 5505

Replica 1: Service Name: securidprop_01, Service Port number: 5506
Legacy Article IDa22183

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