|Applies To||RSA ClearTrust Agent 4.5 for Microsoft IIS|
Microsoft Windows 2000 Server SP4
|Issue||Error: "Unable to create token. Authorization server returned 15." in agent log at log level "Critical" in RSA ClearTrust Agent 4.5 for Microsoft IIS|
|Cause||The webagent.conf file comments state the following regarding what type of messages should be displayed at the warning level:|
"Warning: Less critical error messages are logged. Token decryption failed. Bad token?"
|Resolution||This issue has been resolved in a hot fix for RSA ClearTrust Agent 4.5 for Microsoft IIS. Contact RSA Security Customer Support to obtain hot fix 126.96.36.199, or request the latest fix level (which is cumulative, and contains fixes from previous fix levels). Follow the instructions in the Readme file provided for proper installation.|
|Legacy Article ID||a22158|