000014733 - RSA NetWitness Investigator returns the error message 'There is no default application registered to handle this file type.'

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000014733
Applies ToRSA NetWitness NextGen
RSA NetWitness Investigator
IssueRSA NetWitness Investigator returns the error message "There is no default application registered to handle this file type."
In RSA NetWitness Investigator, clicking "Open PCAP" to open the session as a PCAP, returns the following error:  There is no default application registered to handle this file type.
CauseThe error occurs because there is no software installed on the system to handle PCAP file types.
ResolutionTo resolve the issue, install a packet analyzer such as Wireshark.
Legacy Article IDa58584

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