|Applies To||RSA Federated Identity Manager (FIM) 4.1|
|Issue||FIM fimconsole does not load. error "One or more instances could not be retrieved"|
The fimconsole application does not load correctly. The following error message shows in the admin server startup and in the adminserver.log
####<Feb 18, 2010 9:18:37 AM PST> <Error> <HTTP> <vdc-image001> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1266513517568> <BEA-101216> <Servlet: "AdminStartUpServlet" failed to preload on startup in Web application: "fimconfig".
|Cause||This error indicates that the derby database that holds the FIM configuration data is corrupted.|
Delete and then recreate the FIM database. This proceedure assumes that a valid backup of the FIM configuration data can be obtained. If you cannot obtain a valid backup you will lose all your FIM configuration data and may have to start from the default.
|Workaround||Changed the WebLogic Java from JRockit to Sun JRE.|
|Legacy Article ID||a49867|