|Applies To||RSA SecurID Appliance 3.0 SP2|
Authentication Manager 7.1 SP2
2003 Server SP2
|Issue||Most Security Console functions return error after installation/Quick Setup with SP2|
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exception: java.lang.IllegalStateException: Response already committed
Security Console error
exception: com.rsa.command.InvalidSessionException: Session not found!
System was configured with a fully-qualified domain name containing the string 'ptoken'
Factory-reset the appliance and perform Quick Setup again using a fully-qualified domain name without the string 'ptoken'
Follow the instructions in the Authentication Manager Administrator's Guide to change the hostname of the system, or uninstall and rebuild. In either case choose a fully-qualified domain name that does not contain the string 'ptoken'
|Notes||SP2 has added functionality to protect against Cross Site Request Forgery exploits. A bug prevents the use of the string 'ptoken' in the fully-qualified domain name.|
If this is a pre-SP2 system that has been updated to SP2, please see this solution: a49021
|Legacy Article ID||a49020|