000014992 - Information required for Proxy Debugging

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000014992
Applies To

            Required for proxy troubleshooting ?  SLA report in 1.0)

?         Number of errors, frequency and time of errors

 

   Proxy Report URL?s -

 

  1. Java
    1. http://<server host:port>/eProxy/HealthCheck
    2. http://<server host:port>/eProxy/utilizationReport.jsp
    3. http://<server host:port>/eProxy/statisticsReport.jsp *or* SLAreport.jsp
    4. http://localhost:8080/eProxy/benchmark.jsp

 

  1. .NET

 

  1. http://<server host:port>/eProxy/HealthCheck/
  2. http://<server host:port>/eProxy/utilizationReport.aspx
  3. http://<server host:port>/eProxy/statisticsReport.aspx *or* SLAreport.aspx

 

Location of Properties files ?

 

  1. Java
    1. Cyota.properties
    2. Config.properties
  2. .Net
    1. Web.config - Usually can be found under C:\Inetpub\wwwroot\eProxy\
    2. Log files (can be found in a path defined in the machine registry ? under HKEY_LOCAL_MACHINE\SOFTWARE\eProxy\common\work_path). The file will be in the path specified in the registry under log directory

Registry Configurations for .NET ?

 

  1. HKEY_LOCAL_MACHINE\SOFTWARE\eProxy\synch\*
  2. HKEY_LOCAL_MACHINE\SOFTWARE\eProxy\asynch\*

 

 

 

Turning on the Debug mode in the log4j.properties :

 

NOTICE: please use unix like "/" for path and NOT window "\"

log4j.debug=true

log4j.rootCategory=DEBUG, CONSOLE, LOGFILE

 

 

#log4j.rootCategory=WARN, CONSOLE

 

log4j.appender.CONSOLE=org.apache.log4j.ConsoleAppender

log4j.appender.CONSOLE.Threshold=WARN

log4j.appender.CONSOLE.layout=org.apache.log4j.PatternLayout

log4j.appender.CONSOLE.layout.ConversionPattern=[%d{HH:mm:ss,SSS}] [%t] (%p) - %m%n

 

log4j.appender.LOGFILE=org.apache.log4j.DailyRollingFileAppender

log4j.appender.LOGFILE.datePattern='.'yyyy-MM-dd

log4j.appender.LOGFILE.Append=true

log4j.appender.LOGFILE.Threshold=DEBUG

log4j.appender.LOGFILE.layout=org.apache.log4j.PatternLayout

log4j.appender.LOGFILE.layout.ConversionPattern=[%d{HH:mm:ss,SSS}] [%t] (%p) - %m%n

log4j.appender.LOGFILE.File=d:/cyotalogs/cyota.log

IssueTo have all Proxy related debugging information in one place
Legacy Article IDa49076

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