000020881 - SetPin has garbled characters when ID contains 7Ch value in RSA ACE/Server

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000020881
Applies ToRSA ACE/Server 5.1 (no longer supported as of 7-14-2006)
RSA ACE/Server 5.2
RSA Authentication Manager 6.0
Microsoft Windows 2000 Server SP3
SetPin
IssueSetPin has garbled characters when ID contains 7Ch value in RSA ACE/Server
When using the SetPin utility on a Japanese ACE/Server, the display of some people's names and login IDs are corrupted on the screen. The Japanese name in the surname field is not displayed, and only the first character of the ASCII login ID is displayed.
CauseAn internal field separator in the code was failing to be read correct when the Japanese name had a 7Ch character in it because this was the character being used as the internal separator
ResolutionA series of hot fixes have been produced to overcome the problems. These hot fixes are available from RSA Security Customer Support with the follow references:

RSA ACE/Server 5.1                                          tst00038034

RSA ACE/Server 5.2                                          tst00042838

RSA Authentication Manager 6.0                      tst00042840
Legacy Article IDa19332

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