|Applies To||enVision 3.7, 4.0|
|Issue||You wish to complete installation of enVision|
Installation failed with logs saying "software\Network Intelligence Corporation\enVision => pending". You see this repeatedly for more than 20 minutes, then it finishes with error "THE ENVISION CONFIGURATION WIZARD HAS FAILED'
The installation takes longer than expected to complete. This causes the installation to abort. The lsconfigurationwizard detects the state of the installation by checking the registry
HKLM\software\Wow6432NodeNetwork Intelligence Corporation\envision\installation
|Resolution||To solve the problem, try to do the following:|
1. Wait for all the nodes to complete the installation by checking the above registry key on all the nodes. Make sure they are all in "succeeded"
2. Run lsconfigurationwizard again from the D-Srv.
3. While it runs, it will incorrectly change the registry status on the D-Srv to failed.
4. Manually change it back to "succeeded", then the installation will continue to progress to next steps
|Legacy Article ID||a50508|