000022477 - Logon scripts in subfolders do not execute with RSA Authenticator Utility (RAU) GINA

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000022477
Applies ToRSA Authenticator Utility 1.0 (RAU cdv10 build25)
GINA
IssueLogon scripts in subfolders do not execute with RSA Authenticator Utility (RAU) GINA
If logon scripts are located in the default location, i.e. \WINDOWS\SYSVOL\sysvol\"domain name"\scripts, they execute properly. If you were to create a folder under the scripts folder such as test and place a logon.bat file there, it would not execute at login. In the user profile the logon script field would be "test\logon.bat".
ResolutionBoth the RSA Authenticator Utility (RAU) GINA and the Microsoft GINA recognize the "/" as opposed to only the Microsoft GINA recognizing the "\" in the logon script path. Using an entry like "test/logon.bat" functions with both.

RSA Engineering has developed a hot fix that enables the RAU GINA to execute the script regardless of the "\" used in the path location. Contact RSA Security Customer Support and request RSA Authenticator Utility fix for issue tst00044905.

NOTE: This hot fix is included in RAU cdv1.1 build8.
Legacy Article IDa28722

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