|Applies To||RSA ACE/Agent for Web|
RSA ACE/Agent 1.1 for Netscape
iPlanet 4.1 Web Server
Prevent caching of protected pages on clients
|Issue||Files protected by RSA ACE/Agent for Web do not download using Microsoft Internet Explorer web browser|
Using Microsoft Internet Explorer to download RSA ACE/Agent for Web protected files fails
The same RSA ACE/Agent for Web protected files will download using Netscape
|Cause||If "Prevent caching of protected pages on clients" is enabled, then a No Cache header is added to each file/page that is protected using RSA ACE/Agent for Web. Internet Explorer honors this header and does not allow the file/page to be cached.|
|Resolution||By going into the web admin pages the "Prevent caching of protected pages on clients" can be turned off by unchecking the box.|
Or the plugins//aceagent/aceagent.cfg file can be modified in the following manner:
Find the line "NoCacheClient=1" and change the "1" to a "0". This disables the No Page Caching.
NOTE: You must stop and start the Netscape server in order for the change to take effect.
|Legacy Article ID||a4020|