000024976 - Experiencing problems with RADIUS after restoring or migrating the RSA ACE/Server databases with sdload (UNIX)

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000024976
Applies ToRSA ACE/Server
RSA ACE/Server RADIUS
IssueExperiencing problems with RADIUS after restoring or migrating the RSA ACE/Server databases with sdload (UNIX)
No response from the RSA RADIUS daemon (_sdradiusd) when a RADIUS authentication packet is sent to it.
CauseThe RSA ACE/Server database was previously not configured to use RADIUS, therefore, no RADIUS dictionary was present
ResolutionCheck to see if you have any attributes in your database by doing the following:

- Run the RSA ACE/Server administration program (sdadmin) from the
 ACEPROG directory.

- Pull down the Profiles menu, and add a profile.

- Check the available attributes. Do you have any?  If not, you do not have a
 RADIUS dictionary loaded.

To manually load the RSA Security default RADIUS dictionary, you will need to run the command "loadraddb" found in the ACEPROG directory.

   ./loadraddb xyzzy ../data/dictionary ../data/securidmapfile

   xyzzy                 - <key>
   dictionary            - <dictionary file name>
   securidmapfile     - <map file name>
Legacy Article IDa106

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