000018696 - Get a faster prompt for the PASSCODE when dialing in to NT RAS

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000018696
Applies ToRSA ACE/Server 4.1 (no longer supported as of 2-1-2004)
RSA ACE/Agent 4.4 for Windows NT (no longer supported as of 3-3-2003)
NT RAS Server
Microsoft Windows NT SP6a
Microsoft Windows NT 4.0
IssueGet a faster prompt for the PASSCODE when dialing in to NT RAS
When dialing in to a NT RAS Server the PASSCODE request can take up to 15 seconds to appear after the user has entered their username.
CauseThe RAS server is in another NT domain than the ACE/Server, the time taken for name resolution can cause the 15 second delay.
ResolutionMake sure that name resolution, routing and the LMHOSTS files are correctly configured.
Legacy Article IDa2736

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