000025426 - KCA errors when requesting or approving certificates in Administration Console

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
Version 2Show Document
  • View in full screen mode

Article Content

Article Number000025426
Applies ToKeon Certificate Authority 6.5
IssueKCA errors when requesting or approving certificates in Administration Console
Error when trying to approve a certificate request: req-authorize.xuda: Line 518: [XrcDBUNABLE] unable to complete database operation. Unable to sign certificate [unable to complete database operation].
Error when submitting a certificate request: LDAP_Query: [XrcEXISTS] member or object already exists. LDAP_Add failed! objectClass (xuda_cert_req), dn (req-id) x-add-spk-req.xuda: Line 61: [XrcEXISTS] member or object already exists. Can't add request to local directory.
ResolutionTo correct this issue, reindex the KCA database per the instructions in the KCA Administration documentation.
Legacy Article IDa16440

Attachments

    Outcomes