000025519 - RSA SecurID Web Express limits the length of the PIN field to the configured length defined on the ACE/Server

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000025519
Applies ToRSA SecurID Web Express 1.2
RSA ACE/Server 5.x
Sun Solaris
Microsoft Windows
IssueRSA SecurID Web Express limits the length of the PIN field to the configured length defined on the ACE/Server
CauseWhen a user attempts to authenticate to set PIN, they can only enter a PIN up to the maximum configured length in the ACE/Server database. This provides the user with information about the PIN configuration without authenticating.
ResolutionTo free these PIN field limits, apply RSA SecurID Web Express hot fix tst0038969. Contact RSA Security Customer Support to obtain this hot fix.
Legacy Article IDa20730

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